The instructions below will guide you through some steps that will allow a remote user to connect to your computer to assist you with issues remotely.
Step 1: Downloading the software
Visit Showmypc.com to download the software.
Tip: Save it to the desktop so you can find the file easily for Step 2
Step 2: Running the software
Once the download is complete, double click on the ShowMyPC exe file
If you get a message asking you if you want to run the file click Yes.
Step 3: Setting up Remote Access
Now Click where it says Show My PC Now
If you get a firewall prompt then click Allow or Unblock (this can vary depending on your windows OS)
Step 4: Share password to receive help
Share the password that it gives you with the user who you are going to allow to access your computer remotely
Note: Your desktop may turn black or your display may flicker once the remote user connects to your computer. This is Normal.