SonicWall VPN & RDP

How to Setup SonicWall VPN Client

This page demonstrates how to use the SonicWall Global VPN Client and Remote Desktop Connection to access a remote computer.

This guide assumes the following are already in place:

  • You are running Windows 7 or Windows 8.1
  • Global SonicWall VPN Client is installed and configured
  • Remote Desktop is enabled on remote computer

Follow the steps below to connect to the SonicWall Global VPN Client

  • Locate the shortcut for SonicWall Global VPN Client & run the program
  • Once open you should see a connection listed (if configured properly)
  • Select the connection you wish to use and click Enable
  • Login with your vpn username and password (if you don’t have one consult your network administrator)
  • Complete

Next step is to Open a Remote Desktop Connection

  • Click start
  • In the search box type in: Remote Desktop Connection
  • Run the program
  • Type in the correct computer name that you wish to connect to.
  • Login with your credentials. (these are the same login details you normally would use)
    • If the computer is on a domain you may need to type in the domain name like so: domainnamehere\yourusernamehere
  • With any luck you should now be remoted into your computer. If you have problems consult your network administrator.


“The peer is not responding to phase 1 ISAKMP requests”

Read this technote from Dell but the issue that is most commonly associated with this error is that the user is behind a Nat Device aka “Behind Unfriendly Device” in the tech note from Dell.

I have dealt with this issue several times but this is not easily fixable because there is nothing I can do on my end since this problem exists on the users end. To make matters worse if users don’t own the network then they can’t do anything at all to troubleshoot or fix the issue other than find a different network to connect from.